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Privacy Policy

Last updated: August 26, 2026

This Privacy Policy explains how EXO handles information across its digital products, applications, websites, and services, including Ludo Live, الولو شات, EXO AI, سنن, and future EXO offerings.

Information we may collect

  • Account, login, contact, profile, and verification information when required by a product.
  • Device, app, browser, language, region, IP address, diagnostics, and usage information.
  • Purchase and subscription metadata, such as product name, date, platform, and transaction reference.
  • Content, prompts, messages, files, or media only where needed to provide the feature used, subject to the product design and permissions.

How we use information

  • Provide, secure, maintain, and improve EXO services.
  • Process accounts, support requests, payments, subscriptions, and product operations.
  • Prevent fraud, abuse, technical issues, and unauthorized access.
  • Comply with legal, platform, and safety obligations.

Permissions

Some products may request optional permissions such as notifications, contacts, microphone, camera, files, or location. The product should explain the purpose, and users can manage permissions through their device or platform settings.

Sharing information

EXO does not sell personal information. Information may be shared with service providers, infrastructure vendors, stores, payment processors, analytics or support tools, and legal authorities when necessary and permitted.

Retention and deletion

EXO keeps information only as long as needed for service, security, legal, accounting, or operational purposes. Some data may remain in backups or platform records for a limited period.

Security

EXO uses reasonable technical and organizational safeguards. No digital system is guaranteed to be completely secure, so users should also protect their accounts and devices.

User choices

Depending on the product and applicable law, users may request access, correction, deletion, or support regarding their data by contacting EXO.

For privacy questions, contact EXO through the Contact Us page.

EXO

The official company home for EXO digital products.

Company Name: Exo for Software and Websites Services

Address: Doha, State of Qatar

Phone: +974 4411 2715

Commercial Registration (CR): 238567

Products

Alolo ChatLudo LiveSunanEXO AI

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